COURSES:
- Learning to Think Critically and Creatively - Techniques for Sparking Ideas & Solving Problems - Team Creativity and Problem Solving - Defining Problems and Making Decisions - Driving Teams Towards Better Results - Strategic Planning for Organizational Success - Leveraging Critical Thinking, Problem Solving and Creativity for a Better Customer Service Experience - Working Smarter in a Multicultural Organization - Working Together in a Global Marketplace - Building on Culture & Perception to Create Better Work Groups - Cross Cultural Communication and Global Business Etiquette - Getting Business Done Outside of the United States - Setting the Stage for Great Customer Interactions - The Look and Sound of Great Service - Managing and Getting the Best Out of Front-line Employees - Capitalizing on Workplace Inclusion and Diversity - Understanding and Managing Workplace Diversity - Understanding Generations at Work - Effectively Managing Generations at Work - Working Smarter in a Multicultural Organization - Guiding Discussions and Keeping People on Track - How to Get the Most from Business Discussions - How to Schedule Fewer Meetings and Get More Done |
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